11 Nov

Twitter Retweets: The Good, bad & ugly

Twitter is working on a new feature for retweeting natively from its site. This has been available to us via the clients like Seesmic & TweetDeck. But having this feature implemented natively is good for the majority who do not use client software.

However, the feature has not yet been released to all. Its still in beta & has been previewed to only a few people. This is bad.

It also allows for discovery of new people, since retweets by people whom you follow, of tweets from people whom you do not follow also land up in your timeline.

However the retweet feature does not allow you to add any hashtags or your POV/opinions/notes to it. :( This is downright ugly for me. :( But I might be in the minority.

As you can see below, I was excited & disillusioned with the availability of the new feature to me in just three tweets. :(

The Art of Community Now Available For Free Download

A HowTo for Online communities, based on learnings from open source communities. The entire book released under Creative Commons. Does it get any better for me?! :D

26 Oct
[Flash 9 is required to listen to audio.]

A virtual roundtable discussion among a few members of the #scrm accidental community on Twitter (including myself) for Brent Leary’s show - Technology for Business Sake.

25 Oct
Great Garbage Patch (via metrobest)

Great Garbage Patch (via metrobest)

23 Oct
Cool windows hack by Linus Torvalds! ;)

Cool windows hack by Linus Torvalds! ;)

22 Oct

Social Media Best Practices from Top 100 Brands

This is very insightful, crème de la crème.

15 Best Practices of Social Media Implemented by the Top 100 Brands:

1. Deputize people throughout the organization.
2. Understand how each channel provides a different dimension of engagement
3. Centralize coordination
4. Find champions who can explain and mitigate risk.
5. Be in it for the long haul
6. Pick channels carefully.
7. Spread engagement to employees beyond the social media team.
8. Open the platform to anyone and everyone.Encourage employees to tap into social media to get work done
9. Engage in new channels where people already are
10. Support engagement as an extension of the company culture.Be conversational from the start.
11. Be conversational from the start.
12. Make social media part of the job, just like email
13. Modularize and synchronize content across channels
14. To scale engagement, make social media part of everyone’s job.
15. Emphasize quality, not just quantity.

More in depth report here: http://images.businessweek.com/ss/08/09/0918_best_brands/index.htm

20 Oct

It is an oddly simple little document to-day, but to the 1877 brain it was startling. It modestly claimed that a telephone was superior to a telegraph for three reasons:

“(1) No skilled operator is required, but direct communication may be had by speech without the intervention of a third person.

“(2) The communication is much more rapid, the average number of words transmitted in a minute by the Morse sounder being from fifteen to twenty, by telephone from one to two hundred.

“(3) No expense is required, either for its operation or repair. It needs no battery and has no complicated machinery. It is unsurpassed for economy and simplicity.”

The History of the Telephone
Pega brings social media collaboration to BPM

My reading: they are taking both an internal collaboration as well as external tracking approach, but not exactly collaborating with the customers.

From the post:

  • Process Stickies, Wikis, and Chat – New, real-time, electronic process sticky notes offer a quick way to capture comments, issues, or new opportunity for improvements. Process wikis support group editing and consensus for collaborative discussion. Instant messaging chat brings multiple people into discussion threads within the context of SmartBPM solutions.
  • Team News - Process participants can post and receive dynamic updates for project team members. Alerts, update notifications through familiar tools such as RSS Feeds, collaborative discussions, votes and polls help keep teams informed and focused.
  • Collaboration on SmartBPM Resources - Adapters for popular collaboration tools to support long running processes. If teams are using tools such as Facebook, LinkedIn, or SharePoint, they can embed links to Pegasystems’ SmartBPM resources for expanded collaboration.
  • Cloud-based collaboration - All the native collaboration capabilities in SmartBPM are available in the cloud-based SmartPaaS™ offering.
+

Professional networking growing stronger

Some key social media stats released in the past two days:


Though correlation does not mean causation, can we assume that interest in “professional” networking is gaining ground as against personal networking due to:

  • the wearing off of the novelty of personal networks
  • or, realization that personal networking is just a pass time beyond the close circle of family & friends
  • or, realization that professional networks have value
  • or, is this an interim trend due to other factors?
11 Oct
Join me & Vijay Rayapati at the (un)conference on Social Media being hosted by NASSCOM on 16th Oct ‘09 at Hotel Leela Palace, Bangalore. More details can be found on NASSCOM’s site: http://www.nasscom.in/Nasscom/Templates/Events.aspx?id=57942#

Join me & Vijay Rayapati at the (un)conference on Social Media being hosted by NASSCOM on 16th Oct ‘09 at Hotel Leela Palace, Bangalore. More details can be found on NASSCOM’s site: http://www.nasscom.in/Nasscom/Templates/Events.aspx?id=57942#

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